Cancellations

An order cannot be cancelled once the payment is complete. However, in case of extraordinary circumstances like delayed delivery or wrong product, feel free to reach us at hello@eatkook.com or 9901678972 and we will do our best to accommodate your request for cancellation or refund if necessary.

Returns and Feedback

We make our products with utmost love and care.  However, if you are unsatisfied with any purchase you have made from our website, simply contact us within 6 hours from receiving our product at hello@eatkook.com or 9901678972 and we will do our best to resolve your complaint.

Please have the following details handy when contacting us:

  1. Date of purchase, Order No.
  2. The item(s) that you are not satisfied with
  3. The reason for your dissatisfaction
  4. Photo/video if any that might be relevant to your query